Business telephony that behaves like modern software.
Cloudial replaces scattered PBX settings with a single governed model of your organisation: who works there, what numbers you own, which devices are registered and how calls should travel.
Everything the phone system needs, under one policy layer
Users & extensions
Provision people once; extensions, presence, voicemail and permissions follow.
Numbers & ranges
Manage inbound numbers, ranges and outbound presentation per site or team.
Devices
Zero-touch provisioning for desk phones and softphones, with device policy per tenant.
Routing
Time-of-day, holiday, failover and skill-aware routing across sites.
Voicemail & transcription
Voicemail delivered as text and audio, searchable alongside call history.
SIP trunking
Bring your own carrier or use platform-managed connectivity — no lock-in.
Directories
Shared organisation directories that stay in step with your user source of truth.
Change control
Every routing change produces a diff, an approval and an audit entry.
Describe the call flow. Cloudial builds the configuration.
Draft in natural language, refine on the canvas, review the diff, then apply.
Step 1
Inbound number
+44 · Sales line
Step 2
Business hours
Mon–Fri 08:00–18:00
Step 3
AI receptionist
Classify intent
Step 4
Sales queue
Skill: new business
Step 5
Voicemail to text
Out of hours fallback
Nothing is applied until the diff is reviewed and policy validation passes.
Ready to see your call flows built from a sentence?
We'll walk through routing, provisioning and change control on a live platform.